Frequently Asked Questions
Yes, we do!
For rush or bulk orders, kindly contact us at 09175608316 (SMS or viber) .
SHIPPING & DELIVERY
We have affordable shipping rates for orders nationwide. Shipping rates are calculated automatically at checkout.
For reference, our starting rates for packages max of 3kg in Small Pouch are as follows:
Greater Metro Manila: P90
*Courier rates may change without prior notice.
Nationwide delivery schedules are as follows:
2-3 days in select cities nationwide
5-7 days for provincial delivery addresses (excluding holidays and natural circumstances beyond one’s control)
You can also track your orders here.
*Please note that these are estimates only.
Yes, we can arrange pick-up via Lalamove. Please wait for our confirmation or order and payment before booking a rider. We will contact you prior to booking.
Once payments and orders are confirmed, we are then forward your orders to our courier or schedule a pick-up via Lalamove depending on your arrangement.
Orders made on weekends, holidays are to be processed on the next working day.
REFUND & RETURNS
We have 7-day return policy. Kindly send us a message for any concers about returns and refunds.
For more information, you may also check our policy
Unfortunately, we cannot accept cancellations or returns for customized or personalized orders. Kindly double check your orders before checkout.